Solutions/Departments/Legal

Legal AI on Your Terms.Your Playbook, Your Controls.

Legal agents you can shape, govern and measure. Your attorneys shape every agent around their own playbook, access follows each person’s permissions and protects privilege, every action is on the record, and each agent is checked against work your attorneys already reviewed before anyone relies on it.

A sample legal department view. All matters, parties and numbers are made up.

Customizedagents and workflows built around your playbook
Governeduser permissions, privilege protection and a full audit trail
Evaluatedchecked against work your attorneys reviewed

Legal AI Governed Like the Rest of Your Enterprise

Lawyers, legal operations and the business use the same legal agents, built on your playbook and delivered as secure SaaS, with the controls your IT, security and regulators already expect.

Who it serves

AttorneysIn-house, law firm and government
Legal operations and KMMatters, spend, tools and reporting
The business or your clientsContracts, requests and questions
Outside counsel and co-counselAccess to one matter, for a set time
ThinkTrends Legal AgentsConfigured to your playbook and policies
User permissions and privilegeAccess by person, practice group and matter, with ethical walls for law firms
Privilege and confidentiality guardrailsPrivileged content, client data and PII protected on every call
Legal agents built on your playbookShaped by your attorneys, without code or vendor engineersContract reviewIntakePrivacyResearchInvoice reviewDrafting
Sourced redlines and answersEach change and answer cites its clause, position or document
Tested, traced and auditedChecked against work your attorneys already reviewed, with an audit trail no one can edit
Secure, managed SaaS, live in daysPrivate deployment when a client requires itThe AI provider you approve

What it draws on and acts through

Playbooks and clause libraryPositions, fallbacks and templates
Contract management and document systemsAgreements and matter files
Email, Teams and intake formsRequests from the business
E-billingOutside counsel invoices
Regulatory sourcesLaws, guidance and enforcement

How ThinkTrends Compares With Harvey and Legora

Harvey and Legora are strong legal AI products, built first for lawyers at law firms. ThinkTrends goes further on the three things regulated legal teams need most: agents customized to your own work, governance you control, and evaluations that prove each agent works before your team relies on it.

Legal AI copilotsHarvey, Legora and similarThinkTrends legal agents
CustomizationConfigure prompts and workflows inside the vendor’s productBuild your own legal agents, tools and workflows on your playbook, clause library and systems
PlaybookStandard templates and vendor-defined playbooksYour preferred positions, fallbacks and escalation rules, maintained by your attorneys and versioned
GovernanceWorkspace permissions and admin settingsUser permissions by role, practice group and matter, privilege protection, ethical walls and approvals
AuditUsage and activity logsEvery prompt, source, redline and decision in an audit trail no one can edit
Quality checks (evals)No customer-facing evaluation of agent qualityEvery agent checked against matters your attorneys already reviewed, and held back until it matches them
MonitoringLeft to the customerQuality, escalations and corrections tracked in production, and fed back into the test set
AI modelsChosen by the vendorThe AI provider you approve, with no lock-in to one model
ReachSeats for lawyersSelf-service answers and contract intake for the business, routed to the right attorney

Comparison based on publicly available information as of November 2026. Harvey and Legora are trademarks of their respective owners.

Contract Review

Redlines From Your Playbook, Not a Generic One

Counsel asks in plain words. Agents compare the agreement with your positions and fallbacks, propose each change as a tracked change with its reason and source, and counsel accepts or rejects every one.

Your Positions

Preferred, fallback and must-escalate positions for each clause, set by your attorneys.

Tracked Changes

Every edit is proposed, never applied, with the clause or position behind it.

Counsel Decides

Accepted and rejected changes are recorded under the name of the person who decided.

Playbook and Clause Library

Your Playbook, Maintained by Your Attorneys

Your attorneys maintain positions, fallbacks, escalation rules and the clause library without code or vendor engineers. Every incoming agreement is compared clause by clause, and every playbook change is versioned and tested before agents use it.

Your Positions and Fallbacks

Preferred, fallback and must-escalate positions for each clause, maintained by your attorneys.

Escalations Called Out

Clauses outside any approved position are flagged for counsel before anything is sent.

Compared With Past Deals

Positions agreed with the same counterparty before are shown alongside.

Approved Positions

Business Questions Answered From Your Positions

Sales, procurement and HR ask legal the same questions every week. Agents answer from your approved positions, templates and policies, show the source, and send anything new or unusual to counsel.

Only Approved Positions

Answers come from your playbook, policies and templates, at the version you approved.

Web Search Off by Policy

Legal answers can be limited to internal, approved sources only.

Counsel for Anything New

Questions outside an approved position go to the right lawyer with the request attached.

Across the Legal Function

One Platform for the Work Legal Teams Do Every Week

The same governed agents, sources and controls cover the rest of the legal workload.

Privacy and DPA Review

DPAs, transfer terms and privacy notices checked against your policies, with the data map behind each answer.

Regulatory Change and Research

New laws and guidance read as they are published, with obligations mapped to your policies and owners.

Litigation Hold and Document Search

Custodians and documents found across your systems, with holds issued and tracked in one place.

Outside Counsel Invoice Review

Invoices checked line by line against your billing guidelines and the engagement terms.

Policy and Board Drafting

Policies, board papers and resolutions drafted from your templates and prior approved versions, with sources.

Public Records and FOIA

For government counsel: FOIA redactions suggested with their exemption and approved by people.

Explore
Contract and Matter Intake

From New Request to the Right Attorney

New contracts, NDAs and questions from the business, or new matters at a law firm, arrive in plain words. Agents work out what each one is, handle what is standard and route the rest by practice area, risk and workload.

  1. Request1
    Intake in Plain Words

    Requests arrive in Teams, email or a portal, with no forms for the business to learn.

  2. Triage2
    Type, Risk and Urgency

    Matter type, value, counterparty and deadline are extracted and checked against your rules.

  3. Route3
    The Right Lawyer

    Routed by practice area, risk and workload, with standard requests answered or templated directly.

  4. Track4
    Every Matter in View

    Status, turnaround and volume by team, for legal operations to manage.

Quality Checks Built In

Every Legal Agent Proves Itself Before Anyone Uses It

Most legal AI asks you to trust the vendor’s demo. ThinkTrends runs each agent on past matters your attorneys already reviewed and compares its answers with theirs. It reaches your team only when it matches them on the measures you set, and the check runs again whenever the agent, the playbook or the AI model changes.

Graded by Your Attorneys

An automated grader is tuned until it scores the way your attorneys do.

Privilege Tested Too

Checks cover privilege and confidentiality, not only accuracy.

Every Change Retested

Playbook edits and new AI models trigger the same checks before anyone uses them.

Built for Counsel

For Every Legal Team That Answers to Someone

The same platform fits a regulated legal department, a government counsel office and a law firm, because the controls come from you.

Regulated Legal Departments

Pharma, financial services and healthcare legal teams that need AI inside the same controls as their regulated data.

General Counsel

Volume, turnaround and risk across the function in one view, with every agent decision on the record.

Legal Operations

Outside counsel, spend, matter reporting and the tools your attorneys use, managed in one place.

Government Counsel

Agency counsel offices that need AI in GovCloud, on-premises or air-gapped, with records kept on your schedule.

Law Firms

Mid-sized firms that want their own precedents, know-how and client confidentiality built into AI, without an engineering team.

The Business

Sales, procurement and HR get answers from approved positions and reach the right lawyer when they need one.

Frequently Asked Questions

Common questions about ThinkTrends Legal.

What does ThinkTrends offer for legal teams?

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ThinkTrends offers customizable, governed and evaluated legal AI agents for in-house, government and law firm counsel. Attorneys shape agents around their own playbook for contract review, intake, privacy, research, invoice review and drafting. Access follows user permissions and protects privilege, every action is audited, and every agent is checked against work your attorneys already reviewed before anyone uses it.

How is ThinkTrends different from Harvey?

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Harvey is a legal AI platform widely used by large law firms. ThinkTrends differs in three ways: customization, because your legal team builds its own agents and workflows on its playbook and systems; governance, with user permissions, privilege protection, approvals and an audit trail shared with your IT controls; and evaluation, with every agent checked against matters your attorneys already reviewed before anyone uses it. It is delivered as secure, managed SaaS, with the AI provider you approve.

How is ThinkTrends different from Legora?

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Legora is a collaborative AI workspace for lawyers, popular with law firms for shared and tabular document review. ThinkTrends is a platform for building governed legal agents: configured to your own playbook and workflows, controlled by role, practice group and matter, checked against your attorneys’ own reviews before use and monitored after, delivered as secure SaaS.

Do legal AI tools like Harvey and Legora evaluate their agents?

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Legal AI copilots generally rely on vendor benchmarks and demos, and do not give customers evaluations of agent quality on their own matters. ThinkTrends builds evaluation into every agent: a set of past matters your attorneys already reviewed, an automated grader tuned to score like them, thresholds you set and a release gate on every change.

How customizable are ThinkTrends legal agents?

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Fully. Your attorneys, working with legal operations or knowledge management, define the agents, their instructions, playbook positions, fallbacks, escalation rules, tools and routing, without code or vendor engineers. Every change is versioned and evaluated before the team uses it.

Is ThinkTrends an alternative to Harvey or Legora for in-house legal teams?

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Yes. ThinkTrends is built for in-house and regulated legal departments that want legal AI they can customize, govern and measure, with enterprise-grade security, ready in days and open to the business they serve.

How is ThinkTrends delivered?

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ThinkTrends is delivered as a secure, managed SaaS platform, so legal teams and law firms can start in days with nothing to install or maintain. Each customer’s data is encrypted and isolated, and never used to train a model. Organizations with stricter requirements can choose a private cloud or on-premises deployment.

How does ThinkTrends protect privileged information?

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Access follows each person’s permissions by practice group and matter (role-based access control), including ethical walls at law firms, privilege and confidentiality guardrails apply to every call, matters are isolated to your organization and every action is recorded in an audit trail no one can edit.

Which AI models does ThinkTrends use for legal work?

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The AI provider you approve. The model connection sits behind one interface, so you can change providers without rebuilding your agents or playbook, and every change is re-evaluated before release.

Is our data used to train AI models?

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No. ThinkTrends uses agreements and matter documents only to do the work. Your data is never used to train, tune or evaluate a model.