Flow Orchestrator
Define the sequence of steps, tool calls, inputs, and outputs for a repeatable workflow.
View the capabilityThinkStack for growing capacity
Handle more volume without waiting for more hires.
Qualified reviewers are scarce and slow to hire, so growth in volume becomes a longer backlog. ThinkStack agents take on the repeatable preparation work in a defined workflow, so your experts spend more of their time on the cases that need judgment.
The work to improve
Separate the work that needs judgment from the work that does not.
When volume grows, regulated work usually grows with it: more cases, more documents, more checks. Hiring qualified people takes months, and much of their time goes to preparation that does not need their expertise. Agents can absorb part of that preparation. The capacity it frees is real only when review time, correction time, and platform cost are counted, and it becomes cash savings only if you change how the freed hours are used.
01 · Inputs your team can access
Volume historyCases, documents, or transactions per period
Time per stepMinutes spent preparing, reviewing, and correcting
Quality rulesAcceptance criteria and who approves
Cost inputsLoaded labor cost, platform cost, and implementation
ThinkStack
Configured agents, tools, and workflow steps
Flow OrchestratorDefine the sequence of steps, tool calls, inputs, and outputs for a repeatable workflow.Agentic ETL PipelinesExtract fields, apply configured validation rules, hold uncertain records for review, and retain links to the source documents.Evaluation HarnessScore representative cases against defined rubrics and compare automated scores with human review.Agent Runtime EnvironmentsRun agent code in sandboxed, isolated runtimes with governed dependencies, and reuse them across chat and agent harnesses.Data Analysis PlaygroundRun SQL and Python analyses, then inspect the code, tables, charts, and execution records.Observability & TracingInspect tool calls, source retrievals, generated responses, errors, and usage costs for each run.
Defined access · Configured checks · Accountable reviewers
02 · Outputs for review
Prepared workRecords, drafts, or packets ready for reviewException listItems that need a specialistCapacity modelHours released, with the assumptions shown
Where to start
Three places to start
Choose one repeatable process and measure it today. These workflows show the pattern; volumes, systems, and review roles depend on your configuration.
01Handle the repeatable layerRun intake, extraction, and first drafts as a defined flow.
- Start with
- A high-volume process, its rules, and examples of accepted output.
- Agent preparation
- Run intake, extraction, validation, and first-draft preparation as a flow with routing and retries.
- What your team receives
- Prepared work for review, and a list of items held for a person.
- Human review and approval
- Reviewers approve, correct, or reject. The process owner sets the thresholds for what is held.
- What to measure
- Share of items accepted unchanged, reviewer time per item, and items held for a person.
02Route exceptions to the right specialistSend specialists only what needs their judgment.
- Start with
- Held items, specialist roles, and your escalation rules.
- Agent preparation
- Group held items by reason, assemble the evidence for each, and propose the specialist who should see it.
- What your team receives
- An exception queue with the reason and the evidence for each item.
- Human review and approval
- A team lead confirms routing and changes rules that send too much or too little to specialists.
- What to measure
- How long an exception waits for a specialist, and how often it is reassigned.
03Model capacity and cost honestlyShow capacity and cash savings separately, with every assumption visible.
- Start with
- Volumes, time per step, review and correction time, and the cost inputs you supply.
- Agent preparation
- Run the calculation in code you can inspect: net hours released after added review, labor-capacity value, and costs.
- What your team receives
- A capacity model with each assumption visible.
- Human review and approval
- Finance checks the inputs and decides how freed hours will be used before anyone counts them as savings.
- What to measure
- Net hours released, cost per accepted result, and quality against the baseline.
Review example
Read a capacity calculation
The example shows how hours released are calculated once added review time is deducted.
- Eligible items per year
- 10,000 (example)
- Preparation time before
- 25 minutes per item
- Preparation time after
- 10 minutes per item
- Added review per item
- 3 minutes
- Net hours released
- 2,000 hours = 10,000 x (15 - 3) / 60
Capacity is not savings. Freed hours become savings only if you use them to avoid paid hours, take on new work, or serve more volume.
Pilot measurement
Count review time and cost in every result.
Compare the same work before and during a pilot. Include the time reviewers spend checking and correcting, the cost of the platform, and the implementation effort.
- Net hours released
- Hours saved after added review and correction.
- Cost per accepted result
- All costs divided by the results a reviewer accepted.
- Quality
- Errors and omissions confirmed by reviewers.
- Backlog
- Items waiting at each stage over the pilot.
Platform capabilities
The modules behind these workflows
Review the relevant capabilities with your technical team and confirm the configuration for the intended use.
Agentic ETL Pipelines
Extract fields, apply configured validation rules, hold uncertain records for review, and retain links to the source documents.
View the capabilityObservability & Tracing
Inspect tool calls, source retrievals, generated responses, errors, and usage costs for each run.
View the capabilityData Analysis Playground
Run SQL and Python analyses, then inspect the code, tables, charts, and execution records.
View the capabilityEvaluation Harness
Score representative cases against defined rubrics and compare automated scores with human review.
View the capabilityRelated
Explore related pages
See how this outcome connects to the work of other teams and industries.
Common questions
Before you plan the workflow
Does this mean fewer staff?
That is a business decision, not a product claim. Agents can release hours. Whether you use them to avoid hiring, add capacity, or reassign people is up to you.
Who is accountable for the decisions?
People. Agents prepare and route; qualified staff review and approve. The workflow records who approved what.
What happens when volume spikes?
Capacity depends on how the workflow is deployed and what resources it runs on. We will scope the volumes you expect and test them in a pilot instead of assuming they scale.
How do we start?
Choose one repeatable process and measure it today. We will agree on representative cases, review roles, and acceptance criteria, then run a pilot with the full cost counted.